Stop Losing Guests to
Fake Reviews.
VerifiedGuest tie every review to a confirmed booking — so your profile only shows ratings from guests who actually stayed.
Zero anonymous attackers. Zero competitor sabotage. A verified rating you can stand behind.
Trusted by many hospitality businesses worldwide
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Fake reviews are costing you real bookings.
Every day, hospitality businesses lose revenue to 1-star attacks from people who never set foot in their property. Legacy platforms have no way to verify reviewers.
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Competitors post fake 1-star reviews anonymously
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One coordinated attack can drop your rating overnight
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Platforms rarely remove fakes — even with hard evidence
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Real guests trust your rating, but it doesn't reflect reality
"Absolute nightmare stay!!"
"I never actually stayed here but I heard from a friend that the service is terrible. Avoid at all costs!"
VerifiedGuest
"Exceptional experience, highly recommend"
"From the moment we arrived, the staff was incredible. The room was spotless and the breakfast was amazing..."
Up and running in 15 minutes.
No complex integrations required. Import your guest list and we handle the rest automatically.
Register & Verify
Create your account, claim your property. We verify business ownership and activate your dashboard in minutes.
Import Your Guests
Upload a CSV of recent checkouts or connect your PMS. We match every row to a confirmed booking.
Watch Reviews Roll In
Verified guests receive a personalised invite. Reviews publish with a trusted badge on your profile.
Everything you need to protect and grow your reputation.
Verified-only reviews
Every review is matched against a booking record. Zero anonymous attackers, zero fake ratings.
Dispute resolution
Open a dispute in one click. We investigate with full booking evidence and resolve within 48 hours.
CSV & PMS import
Bulk-import guest data via CSV or connect your PMS via REST API. Invitations go out automatically.
Branded email invitations
Customise with your logo, property name and brand colours. Guests see your brand, not ours.
Embeddable widget
One line of code shows your live verified score on your own website — always up to date.
Analytics dashboard
Track review volume, rating trends, response rates, and invitation open rates over time.
Businesses that made the switch.
After a coordinated attack dropped us from 4.8 to 3.9 overnight, we switched to VerifiedGuest. Within three months we had 80 new verified reviews and our rating was back to 4.7. The dispute tool is a game changer.
Hassan
Hotel Manager, Kasbah Zitoune
We used to chase guests manually. Now it's fully automated — review volume tripled in 60 days and every single one is from a real guest. PMS sync took under an hour to set up.
Riad
Hotel Manager, Layali Ozz
The dashboard provides insights we never had before. Being able to prove a review is fake with one click has saved our reputation multiple times and restored trust in our brand.
Ali
Manager, Ema Travel
VerifiedGuest has completely transformed how we handle customer feedback. We no longer worry about anonymous attacks, and our true quality shines through verified guest experiences.
Abdelmajid
Manager, ASFA ORG